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Terms and Conditions

THE WEBSITE

We will do our best to ensure the continued availability of our web site and that it is free from errors. However, due to the nature of the Internet, this can not always be guaranteed. Your access to the site may from time to time be limited due to issues such as technical problems, repairs and updates.

We reserves the right to terminate the website or parts of it, remove, change or add new products or services without any further notice. Further, we reserve the right to not accept a purchase that is based on incorrect or a lack of information.


THE PRODUCTS

The information we present on the products featured on this website may include incorrect descriptions, specifications or prices. We will always take reasonable steps to ensure all data we publish is correct, however it is possible that situations may occur where required information is missing or incorrect. The web site may from time to time also contain incomplete, missing or incorrect information due to our continuous product development.  In such cases we retain the right to not accept an order.

Where this is the case, we will of course not make any charge to your card.

 

PURCHASE

In order to purchase from us, we require you to be at least 18 yrs of age and and provide a delivery address within the Britain Isles.

 

PAYMENTS

We accept payments from all credit and debit cards that feature the VISA or MASTERCARD logos.

We will not charge your card until the product is packed and ready to be shipped.

 

PRICES

All prices include a Swedish VAT at 25 %

 

DELIVERY

All our products are delivered free within the UK.

 

SHIPMENTS

Your order will normally be shipped by Royal Mail within 3 to 4 working days from receipt of your order.

Where available, we will provide a tracking reference that will enable you to follow the shipment.

 

OUT OF STOCK ITEMS

The comlete Giorgio Fedon watch collection presented on our site will, in normal circumstances, be available for shipment from stock.  However, in some situations it may be that a particular model becomes out of stock. If we expect the model you have ordered to be out of stock for more than 2 weeks, we will contact you to confirm if you would like to wait for the model to return to stock, change model for an alternative, or cancel the order. As we do not charge your card until the order is ready to ship, no money will have been deducted from your card.

 

OPEN PURCHASE - RETURNS AND EXCHANGE OF PRODUCTS

We offer a 14 day open purchase, which means you can return the watch to us within 14 days after purchase. You can choose to either exchange the model for an alternative, or return the watch for a full refund.

This is only valid for new watches that have not been used and have been returned in the original box including the stamped warranty card and in accordance with our return procedures.

 

WARRANTY

We provide a limited international warranty covering a period of 2 years from the date of purchase.

However, the warranty does not cover batteries, leather straps or glass /crystals. It does not cover scratches or other damage from normal wear, accidents or misuse, or from any alterations, service or repair performed by any party other than an authorised service center.

 

RETURNS

Returns are performed at the purchasers risk and expense. Returns can be sent via various methods but we require return shipments to be traceable as items can be lost. Prior to making a return, the customer must: 

  • Return the product in the original box including the instruction manual
  • Include the completed warranty card showing who the product has been purchased from, type, serial no and date
  • Complete all the information requested on the returns form, which will be included in the original shipment

 

PRIVACY

Please see our Privacy and Cookie policies for full details.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  All credit card transactions are made through ePay, an organisation certified to PCI level 1.

 

CHANGES

We reserve the right to perform changes to the web site, About us page and our terms and conditions without any further notice.

We would like to place cookies on your computer to help us make this website better. Data collected on this website will not be sold or used for any other purpose but to improve your experience.

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